بسم الله الرحمن الرحيم
العربية

Frequently Asked Questions

1. What types of designs do you offer?

We specialize in custom Arabic calligraphy, logos, phrases, and Islamic art. Whether you need a logo for your business or a personalized design for personal use, we’ve got you covered.

2. Can I request a custom design not listed on your website?

Yes, we accept custom design requests. Contact us with your requirements, and we’ll provide a quote.

3. How do I place a custom order?

To place a custom order, simply provide the required details (e.g., name, phrase, or logo idea) on our contact page. We will send you a quotation for your design and once checkout is confirmed, our team will begin creating a unique design tailored to your requirements.

4. How long does it take to complete a custom design?

Typically, our turnaround time is 3–5 business days for standard orders. Custom or complex designs may take longer. We’ll provide an estimated timeline during the order confirmation process.

5. How long does it take to receive a design after checkout?

Digital designs are delivered via email within 2 to 4 minutes of payment confirmation. For custom orders, delivery times may vary depending on complexity.

6. Can I use your designs for commercial purposes?

Yes, but a commercial license is required for using our designs in branding, logos, or any profit-generating activities. Contact us for licensing details. Without a commercial license, designs are intended for personal use only.

7. Do you offer refunds?

Due to the digital nature of our products, all sales are final and refunds are not possible. However, if you encounter any issues, please contact us, and we’ll do our best to resolve them quickly.

8. Can I request revisions to my custom design?

Yes, we offer one round of revision included in the base price. Additional revisions may incur extra charges.

9. What file formats will I receive?

You’ll receive your design in high quality SVG format, suitable for both digital and print use.

10. Do you ship physical products?

Currently, we only offer digital designs. You can download and print them at your convenience.

11. Can I resell your designs?

No, our designs cannot be resold, sublicensed, or redistributed in any form.

12. Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. Contact us at info@omar-type.com for more details.

13. Do you share my personal information?

No, we respect your privacy. Your personal information is used solely for processing orders and improving your experience. We do not share it with third parties.

14. What happens if I miss the delivery deadline for my custom design?

If you don’t receive your design within the promised timeframe, please contact us immediately. We’ll ensure your files are delivered without delay.

15. What payment methods do you accept?

We accept major credit/debit cards and PayPal. All transactions are securely processed through 2Checkout.